FAQ

How can I contact Retropilot?

Either use the Contact Page, or email direct to james@retro-pilot.com 

Send a message through the Retropilot Facebook page.

Mail to:

Retropilot

PO BOX 55

AMBERLEY QLD 4306

Shipping

Yep!

Australian Orders

You can expect that your order may take a few days longer than normal to arrive.

International Orders

Unfortunately, COVID-19 is significantly affecting international shipping times (outside of Australia). At the moment, it is not unusual for orders to arrive a month (or more) after being posted. This is particularly the case for customers in North America.

Thank you so much in advance for your patience. Please contact me if you have any questions or concerns about your order.

All stickers will be posted the next business day. The only time your stickers won't be posted the next business day is if your order includes a 'pre-sale' pack (these will ship when the stock arrives).

All orders are shipped from Brisbane, Australia. These delivery times are guides only, and cannot be guaranteed. 

Shipping to Australia - expect your stickers to arrive in 3 - 5 business days for regular post.

Shipping outside of Australia - your stickers would normally arrive in 6 - 12 business days, depending on your location*.

*Unfortunately, COVID-19 is significantly affecting international shipping times. At the moment, it is not unusual for orders to arrive a month (or more) after being posted. This is particularly the case for customers in North America.

Thank you so much in advance for your patience. Please contact me if you have any questions or concerns about your order.

Pretty much everywhere.

I don't ship to some areas of Asia and the Middle East, but the checkout system will automatically let you know if I am unable to ship to your location.

Shipping is $3 (AUD) for shipping within Australia for Regular Post.

Shipping is $4 (AUD) for shipping outside of Australia.

All stickers are shipped in a sturdy cardboard envelope to prevent bending and damage.

Stickers are sent using a standard post service.

Expect your pre-order stickers to ship approximately two weeks after the crowdfunding end date.

If you ordered existing stickers (already in stock) with this pre-order pack, all stickers will arrive in one bundle.

Within Australia -All letters are shipped using a standard letter service, and no tracking is available.

Outside of Australia- No tracking is available as all orders are shipped with a standard letter service. If you require tracking, please contact me for a quote - expect around $20 (AUD).

Material

All stickers are made from a very thick vinyl material for maximum durability.

This is a difficult to question to answer! It really depends on where you put them and how you treat them. In all cases - for best results, apply on a flat, smooth surface free from dust and dirt.

If you're putting them on a low impact indoor surface (e.g. a laptop or fridge) you can probably expect them to be uncovered by future archeologists - they will last forever.

If you're putting them outdoors, it depends on how often they are exposed to sunlight and the elements. If placed in full sun on a daily basis you can expect your stickers to resist fading for 3 - 5 years (this is very good - most budget paper stickers wouldn't last more than a few months outdoors).

Their longevity also depends on the amount of 'use' they will be exposed to. Avoid placing your sticker where it is likely to encounter abrasion or friction (e.g. the underside of a surfboard being dragged across the sand) as this will obviously reduce the life of your sticker. They're very strong - but they're not invincible!

Yep! Get them as wet as you like. They'll even withstand going through a dishwasher.

Other

Left in the sun, everything fades over time. However, your stickers will be the longest lasting stickers you'll ever own.

If placed in full sun on a daily basis you can expect your stickers to resist fading for 3 - 5 years (this is very good - most budget paper stickers wouldn't last more than a few months outdoors).

The stickers are initially printed in the USA.

The stock is then shipped to Australia and posted out from Brisbane.

Unfortunately I'm not taking on any new work at this time, but you can certainly let me know your idea.

Posters are sold as digital downloads - you can find them here.