FAQ

How can I contact Retropilot?

Either use the Contact Page, or email direct to james@retro-pilot.com 

Send a message through the Retropilot Facebook page.

Mail to:

Retropilot

PO BOX 55

AMBERLEY QLD 4306

Shipping

All stickers will be posted the next business day. The only time your stickers won't be posted the next business day is if your order includes a 'pre-sale' pack (these will ship when the stock arrives).

All orders are shipped from Brisbane, Australia. These delivery times are guides only, and cannot be guaranteed. 

Shipping within Australia -

Regular Post - 3 - 5 business days.

Express Post - 1- 3 business days.

Shipping outside of Australia -

COVID-19 has significantly affected shipping times internationally. Below are estimates of current wait times:

Untracked Shipping - expect your order will take somewhere between 4-6 weeks to arrive (normal shipping time "pre-COVID" was 10-12 days!). They will be worth the wait, but patience will be required.

Please contact me if you have any questions or concerns about your order.

During COVID I am shipping to the below locations. Please let me know if your location is not listed, and I'll see what I can do!

Australia

Canada

Germany

Netherlands

Switzerland

New Zealand

United States

United Kingdom

Within Australia

Regular - $3 (AUD)

Express - $8 (AUD)

Internationally (Outside of Australia)

Untracked - $4 (AUD). Your order will arrive within 4-6 weeks.

All stickers are shipped in a plastic sleeve, wrapped in tissue paper, within a sturdy cardboard envelope to prevent bending and damage.

They will arrive in great condition!

Expect your pre-order stickers to ship approximately two weeks after the crowdfunding end date.

If you ordered existing stickers (already in stock) with this pre-order pack, all stickers will arrive in one bundle.

Within Australia -Only when Express Post is selected.

Outside of Australia

Untracked shipping ($4) does not have tracking.

For the US and NZ, tracking is available as an upgraded shipping option at checkout.

Material

All stickers are made from a very thick vinyl material for maximum durability. They have a matte finish.

This is a difficult to question to answer! It really depends on where you put them and how you treat them. In all cases - for best results, apply on a flat, smooth surface free from dust and dirt.

If you're putting them on a low impact indoor surface (e.g. a laptop or fridge) you can probably expect them to be uncovered by future archeologists - they will last forever.

If you're putting them outdoors, it depends on how often they are exposed to sunlight and the elements. If placed in full sun on a daily basis you can expect your stickers to resist fading for 3 - 5 years (this is very good - most budget paper stickers wouldn't last more than a few months outdoors).

Their longevity also depends on the amount of 'use' they will be exposed to. Avoid placing your sticker where it is likely to encounter abrasion or friction (e.g. the underside of a surfboard being dragged across the sand) as this will obviously reduce the life of your sticker. They're very strong - but they're not invincible!

Yep! Get them as wet as you like. They'll even withstand going through a dishwasher.

All stickers have a matte finish.

Other

Left in the sun, everything fades over time. However, your stickers will be the longest lasting stickers you'll ever own.

If placed in full sun on a daily basis you can expect your stickers to resist fading for 3 - 5 years (this is very good - most budget paper stickers wouldn't last more than a few months outdoors).

The stickers are initially printed in the USA.

The stock is then shipped to Australia and posted out from Brisbane.

Unfortunately I'm not taking on any new work at this time, but you can certainly let me know your idea.

Posters are sold as digital downloads - you can find them here.